> For the complete documentation index, see [llms.txt](https://docs.blockbrain.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.blockbrain.ai/for-users.md). # FOR USERS - [Account Setup](https://docs.blockbrain.ai/for-users/account-setup.md): This guide walks you through the steps to quickly set up your account. Depending on your organization, you will either login directly via your company email or register manually. - [Prompt Writing Guide](https://docs.blockbrain.ai/for-users/prompt-writing-guide.md): Learn how to ask your Knowledgebot the right way—so it understands your questions and gives you the best answers using your company’s information. - [GPT Models Prompt Guide](https://docs.blockbrain.ai/for-users/prompt-writing-guide/gpt-models-prompt-guide.md) - [Claude Models Prompt Guide](https://docs.blockbrain.ai/for-users/prompt-writing-guide/claude-models-prompt-guide.md): Claude works best when you give it clarity, context, and structure. Here’s how. - [Gemini Models Prompt Guide](https://docs.blockbrain.ai/for-users/prompt-writing-guide/gemini-models-prompt-guide.md): Gemini responds best when your prompts are clear, structured, and grounded. A simple formula makes it easy: P–T–C–F → Persona, Task, Context, Format. - [Mistral Models Prompt Guide](https://docs.blockbrain.ai/for-users/prompt-writing-guide/mistral-models-prompt-guide.md): Mistral responds to precise and role-based prompting. - [Llama Models Prompt Guide](https://docs.blockbrain.ai/for-users/prompt-writing-guide/llama-models-prompt-guide.md): Llama models respond best to clear, structured instructions. The key is to be direct, show examples, and define outputs precisely. - [Image Generation Prompt Guide](https://docs.blockbrain.ai/for-users/prompt-writing-guide/image-generation-prompt-guide.md) - [Video Generation Prompt Guide](https://docs.blockbrain.ai/for-users/prompt-writing-guide/video-generation-prompt-guide.md) - [All About Knowledge Bots](https://docs.blockbrain.ai/for-users/all-about-knowledge-bots.md): This section provides a friendly, easy-to-follow guide on Knowledge Bots and their effective use. Learn how these intelligent assistants help you quickly find information. - [Knowledge Bot Basics](https://docs.blockbrain.ai/for-users/all-about-knowledge-bots/knowledge-bot-basics.md): Welcome to the foundation of how Knowledge Bots work in Blockbrain. Whether you're just getting started or need a refresher, this page covers the key concepts behind what makes Knowledge Bots powerful - [Chat with Knowledge Bots](https://docs.blockbrain.ai/for-users/all-about-knowledge-bots/chat-with-knowledge-bots.md) - [Creating Images](https://docs.blockbrain.ai/for-users/all-about-knowledge-bots/creating-images.md) - [Connect Data to your Knowledge Bot](https://docs.blockbrain.ai/for-users/all-about-knowledge-bots/connect-data-to-your-knowledge-bot.md) - [Manage your Database Sources in Knowledge Management](https://docs.blockbrain.ai/for-users/all-about-knowledge-bots/manage-your-database-sources-in-knowledge-management.md) - [All about LLMs](https://docs.blockbrain.ai/for-users/all-about-llms.md) - [LLMs Basics](https://docs.blockbrain.ai/for-users/all-about-llms/llms-basics.md): A foundational overview of how LLMs work - covering key concepts like tokens, context windows, and the difference between standard and reasoning models. - [Overview of LLMs](https://docs.blockbrain.ai/for-users/all-about-llms/overview-of-llms.md): Explore and compare the most popular Large Language Models (LLMs) from GPT to Claude and beyond. - [How to Choose the Right LLM](https://docs.blockbrain.ai/for-users/all-about-llms/how-to-choose-the-right-llm.md): A detailed LLM selection guide explaining how Blockbrain measures usage via Compute Blocks, with concrete model recommendations for company-wide deployment and specific use cases. - [Blockbrain LLM Selection Guide](https://docs.blockbrain.ai/for-users/all-about-llms/blockbrain-llm-selection-guide.md): A quick-reference guide for selecting the right Blockbrain LLM based on cost, speed, and use case. - [Learn about LLM Benchmarks](https://docs.blockbrain.ai/for-users/all-about-llms/learn-about-llm-benchmarks.md): A practical guide to LLM benchmarks - covering what they measure, how scores are read, where benchmarks fall short, and which ones matter most for making smarter, evidence-based AI decisions. - [All about Knowledge Management](https://docs.blockbrain.ai/for-users/all-about-knowledge-management.md): This page covers everything you need to know about Knowledge Management in Blockbrain - from knowledge bases, search, sharing, configuration, and more. - [Smart Knowledge Bases](https://docs.blockbrain.ai/for-users/all-about-knowledge-management/smart-knowledge-bases.md): The newer generation with smarter document processing, first class folders, richer retrieval, and knowledge graph understanding. - [Quality tiers and advanced settings](https://docs.blockbrain.ai/for-users/all-about-knowledge-management/quality-tiers-and-advanced-settings.md): Pick a whole processing configuration in one click, or tune every individual setting yourself. What each tier is for, what it costs, and what every advanced setting does. - [Retrieval quality and benchmarks](https://docs.blockbrain.ai/for-users/all-about-knowledge-management/retrieval-quality-and-benchmarks.md): How we measure retrieval quality, what the numbers mean, what they do not cover, and what they say about choosing a quality tier. - [Web Crawling](https://docs.blockbrain.ai/for-users/all-about-knowledge-management/web-crawling.md): Cyclical web crawling lets you set up a recurring schedule to automatically re-crawl one or more web pages and keep your knowledge base up to date - no manual re-imports needed. - [Skills in Blockbrain](https://docs.blockbrain.ai/for-users/all-about-knowledge-management/skills-in-blockbrain.md): Skills are designed to save you time, ensure consistency, and make your AI agent smarter by giving it reusable procedures it can call upon whenever needed. - [Guide on Advanced Knowledge Bot Features](https://docs.blockbrain.ai/for-users/guide-on-advanced-knowledge-bot-features.md): This page is an overview of the advanced features available in your Knowledge Bot — the tools that go beyond simple chat to help you automate tasks, improve answer accuracy, and capture knowledge for - [What is a Prompts Library?](https://docs.blockbrain.ai/for-users/guide-on-advanced-knowledge-bot-features/what-is-a-prompts-library.md) - [What are Workflows?](https://docs.blockbrain.ai/for-users/guide-on-advanced-knowledge-bot-features/what-are-workflows.md) - [What is Intent Agent?](https://docs.blockbrain.ai/for-users/guide-on-advanced-knowledge-bot-features/what-is-intent-agent.md) - [What are Insight Use & Dynamic Insights?](https://docs.blockbrain.ai/for-users/guide-on-advanced-knowledge-bot-features/what-are-insight-use-and-dynamic-insights.md) - [What is Contribute Knowledge?](https://docs.blockbrain.ai/for-users/guide-on-advanced-knowledge-bot-features/what-is-contribute-knowledge.md) - [Add-Ins](https://docs.blockbrain.ai/for-users/add-ins.md): Use Blockbrain right inside Word and Outlook, next to the documents and emails you are working on. - [Word Add-in – Quick Tour](https://docs.blockbrain.ai/for-users/add-ins/word-add-in-quick-tour.md): A walkthrough of the Word Add-in: document summaries and clause lookup, rewriting selected text as tracked changes, native tables, dropped-in files and knowledge sources, model picker and chat history - [Outlook Add-in – Quick Tour](https://docs.blockbrain.ai/for-users/add-ins/outlook-add-in-quick-tour.md): A walkthrough of the Outlook Add-in: meeting briefs, reply drafting with tone check, thread summaries, calendar and mailbox actions, model picker and chat history. - [Sideload an Add-in for Testing](https://docs.blockbrain.ai/for-users/add-ins/sideload-an-add-in-for-testing.md): Try the Word or Outlook add-in on your own account before a rollout. For short tests only, and only with approval from your IT team. - [Web Components](https://docs.blockbrain.ai/for-users/web-components.md): Use Blockbrain right inside the tools your company already works in, such as SharePoint and Microsoft Teams. - [SharePoint Chat Extension](https://docs.blockbrain.ai/for-users/web-components/sharepoint-chat-extension.md): Use Blockbrain right inside SharePoint, next to the pages, folders and files you are working on. - [Microsoft Teams App](https://docs.blockbrain.ai/for-users/web-components/microsoft-teams-app.md): Use Blockbrain right inside Microsoft Teams, next to your meetings, chats and channels. - [Agents](https://docs.blockbrain.ai/for-users/agents.md): AI Agents help you connect Blockbrain with your applications, such as SharePoint, Outlook, Excel, Google, and many more. - [PowerPoint Agent](https://docs.blockbrain.ai/for-users/agents/powerpoint-agent.md): Turn hours of manual slide building into on-brand decks in minutes, all grounded in your own internal knowledge, augmented by agentic insights. - [Atlassian Agent](https://docs.blockbrain.ai/for-users/agents/atlassian-agent.md): Connect the Atlassian Agent to access your Jira issues, projects, and Confluence pages directly through Blockbrain's AI assistant - [Excel Agent](https://docs.blockbrain.ai/for-users/agents/excel-agent.md): Connect the Excel Agent to access your workbooks, reports, and manage data directly through Blockbrain's AI assistant - [MS Teams Agent](https://docs.blockbrain.ai/for-users/agents/ms-teams-agent.md): Connect Blockbrain to your Microsoft Teams and let AI help you find messages, summarize meetings, manage channels, and access shared files — all in plain language, no technical knowledge needed. - [Outlook Agent](https://docs.blockbrain.ai/for-users/agents/outlook-agent.md): Connect Blockbrain to your Outlook and let AI help you manage your emails, calendar, and tasks — all from one place, in plain language. - [SharePoint Agent](https://docs.blockbrain.ai/for-users/agents/sharepoint-agent.md): Connect the SharePoint Agent to access your files, documents, and SharePoint sites directly through Blockbrain's AI assistant - [Knowledge Management Agent](https://docs.blockbrain.ai/for-users/agents/knowledge-management-agent.md): Connect the Knowledge Management Agent to access your files, documents, and knowledge bases directly through Blockbrain’s AI assistant - [MS Viva Engage Agent](https://docs.blockbrain.ai/for-users/agents/ms-viva-engage-agent.md): Connect the MS Viva Engage Agent to access your Viva Engage communities, posts, and organizational discussions directly through Blockbrain's AI assistant - [OneNote Agent](https://docs.blockbrain.ai/for-users/agents/onenote-agent.md): Connect the Atlassian Agent to access your Jira issues, projects, and Confluence pages directly through Blockbrain's AI assistant - [MS Planner Agent](https://docs.blockbrain.ai/for-users/agents/ms-planner-agent.md): Connect the MS Planner Agent to find and manage Microsoft Planner plans and tasks from chat, track plan progress, and keep your personal Microsoft To Do list up to date - [MS Forms Agent](https://docs.blockbrain.ai/for-users/agents/ms-forms-agent.md): Connect the MS Forms Agent to create Microsoft Forms and quizzes from a prompt, refine them in chat, collect responses, and download forms as Word documents - [GitHub Agent](https://docs.blockbrain.ai/for-users/agents/github-agent.md): Connect the GitHub Agent to manage your repositories, pull requests, issues, and workflows directly through Blockbrain's AI assistant - [Salesforce Agent](https://docs.blockbrain.ai/for-users/agents/salesforce-agent.md): Connect the Salesforce Agent to access your CRM data - leads, contacts, accounts, and more - directly through Blockbrain's AI assistant. - [Agent Memory](https://docs.blockbrain.ai/for-users/agent-memory.md) - [Durable Agents](https://docs.blockbrain.ai/for-users/durable-agents.md) - [Regenerate a Response](https://docs.blockbrain.ai/for-users/regenerate-a-response.md) - [Troubleshooting](https://docs.blockbrain.ai/for-users/troubleshooting.md): Encountering issues with a bot? This guide is here to help and provides solutions to common problems, ensuring you can quickly resolve any issues and maintain smooth operation. - [Frequently Asked Questions](https://docs.blockbrain.ai/for-users/frequently-asked-questions.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://docs.blockbrain.ai/for-users.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.