# Outlook Agent

### What Can You Do?

Once connected, just type what you need — no special commands required.

| Feature                     | What it does                                               |
| --------------------------- | ---------------------------------------------------------- |
| 📧 **Send Emails**          | Draft and send emails — just describe what you want to say |
| 🔍 **Read Messages**        | Find and summarize emails in your inbox                    |
| 📅 **Manage Your Calendar** | Check your schedule and create meetings                    |
| ✅ **Handle Tasks**          | Create and track your to-do items                          |
| 👤 **Find Contacts**        | Look up people in your organization                        |

***

### Quick Setup — 3 Easy Steps

#### Step 1: Select the Outlook Agent

1. Open any Blockbrain chat
2. Click the **AI Models** dropdown (top left)
3. Click **"Show detailed AI model list"**
4. Find and click **"Outlook Agent"**

#### Step 2: Connect to Your Outlook Account

1. Click **"Configure"** in the Status column
2. Click **"Connect"**
3. Sign in with your **Microsoft 365 account**
4. Click **"Accept"** — this gives Blockbrain permission to access your Outlook

#### Step 3: Start Using It!

That's it — you're all set! Just type what you need in plain language.

***

### What Can You Ask?

Write naturally, like you'd ask a colleague. Here are some examples:

#### 📧 Emails

* *"Send an email to John about tomorrow's meeting"*
* *"Find emails from Sarah about the budget"*
* *"What important emails did I receive today?"*
* *"Draft a follow-up email for the client meeting"*

#### 📅 Calendar

* *"What's on my calendar today?"*
* *"Schedule a meeting with the team for Friday"*
* *"When is my next free 30-minute slot?"*
* *"Create a calendar event for the project review"*

#### ✅ Tasks

* *"Add 'Review budget' to my task list"*
* *"What tasks are due this week?"*
* *"Mark the presentation task as complete"*
* *"Create a task to follow up with the vendor"*

#### 👤 Contacts

* *"Find contact info for Maria from marketing"*
* *"Who works in the finance department?"*
* *"Get me John's email address"*

***

### How Does It Work?

**Your account = Blockbrain's access**

Blockbrain acts on your behalf using your existing Outlook permissions:

* You can only see emails and calendars you normally have access to
* Emails sent through Blockbrain appear as if **you** sent them directly
* Nobody can use Blockbrain to access things you can't access yourself

**Smart assistance, built in:**

* AI helps you write professional, well-structured emails
* It suggests meeting times that fit your availability
* Tasks are organized by priority and deadlines automatically

***

### Example Conversations

#### Sending an Email

> **You:** "Send an email to the marketing team about next week's campaign launch"
>
> **Blockbrain:** "Here's a draft for you:
>
> **Subject:** Campaign Launch — Next Week Preparation
>
> Hi Marketing Team,
>
> I wanted to touch base regarding our campaign launch scheduled for next week. Could we please ensure all materials are finalized and review the timeline one more time?
>
> Let me know if you need any support or have questions.
>
> Best regards"
>
> Would you like me to send this, or would you prefer to make any changes?

#### Checking Your Calendar

> **You:** "What meetings do I have tomorrow?"
>
> **Blockbrain:** "Here's your schedule for tomorrow (Thursday, Oct 24):
>
> * 9:00 AM — Team Standup (30 min) · Conference Room A
> * 11:00 AM — Client Presentation (1 hour) · Online
> * 2:00 PM — Budget Review (45 min) · Finance Office
> * 4:00 PM — Project Planning (1 hour) · Conference Room B
>
> You have a free slot from 12:00–2:00 PM."

***

### Tips for Better Results

The more specific your request, the better Blockbrain can help you.

#### For Emails

* ✅ Name the recipient clearly: *"Send to John Smith"* or *"Email the finance team"*
* ✅ Mention the topic: *"Email about the quarterly report"*
* ✅ Set the tone: *"Send a formal email"* or *"Write something friendly"*

#### For Calendar

* ✅ Include a timeframe: *"Schedule for next week"* or *"Find time tomorrow"*
* ✅ Specify the duration: *"30-minute meeting"* or *"2-hour workshop"*
* ✅ Mention who's attending: *"Meeting with Sarah and Tom"*

#### For Tasks

* ✅ Be specific: *"Add task: Review contract by Friday"*
* ✅ Set a priority: *"Create high-priority task for client follow-up"*
* ✅ Include a deadline: *"Task due next Tuesday"*

***

### Security & Privacy

#### What Blockbrain **can** do:

* Read your emails and calendar events
* Send emails on your behalf
* Create and modify calendar appointments
* Manage your tasks and to-do lists
* Access your contact directory

#### What Blockbrain **cannot** do:

* Access other people's private emails or calendar events
* Change your Outlook settings or password
* Share your data with unauthorized parties

#### Built-in safety:

* Sent emails always show **your name** as the sender
* Calendar invites come from **your account**
* You can **revoke access anytime** in the Outlook Agent settings

***

### Troubleshooting

**"Can't send email"**

* Check that you have permission to send emails from your account
* Verify your internet connection
* Try reconnecting: click **Configure** → **Connect** again

**"Calendar events not showing"**

* Click **Configure** again to refresh the connection
* Make sure you have calendar access in Outlook
* Check you're signed in with the correct Microsoft account

**"Tasks not syncing"**

* Make sure Microsoft To Do or Tasks is enabled in your account
* Check that your Microsoft 365 license includes task features
* Try creating a task directly in Outlook to test the connection

**"Contact search not working"**

* Verify you have access to your organization's address book
* Check if the person exists in your contacts
* Try searching with a different spelling or just their first or last name

***

### Advanced Features

These work with natural language too — just ask!


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.blockbrain.ai/for-users/agents/outlook-agent.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.