# Blockbrain B2B Guide (EN)

## 🇬🇧 English

- [Welcome to Blockbrain!](https://docs.blockbrain.ai/overview/welcome-to-blockbrain.md)
- [Book a Demo](https://docs.blockbrain.ai/overview/book-a-demo.md): Welcome to the Demo Booking Page!
- [Working with Knowledgebots](https://docs.blockbrain.ai/overview/working-with-knowledgebots.md)
- [Glossary](https://docs.blockbrain.ai/overview/glossary.md): This resource is designed to help you understand the world of AI, chatbots, and large language models. It provides clear explanations of key terms and concepts used in these fields.
- [Company GPT](https://docs.blockbrain.ai/use-cases/company-gpt.md): In this use case, the LLM is integrated into the corporate environment as a simple chatbot. Employees can use the chatbot to complete everyday tasks more efficiently and quickly access information.
- [Sales Automation](https://docs.blockbrain.ai/use-cases/sales-automation.md)
- [Employee Support](https://docs.blockbrain.ai/use-cases/employee-support.md)
- [Hotline Helper](https://docs.blockbrain.ai/use-cases/hotline-helper.md)
- [Risk & Compliance Management](https://docs.blockbrain.ai/use-cases/risk-and-compliance-management.md)
- [Machinery](https://docs.blockbrain.ai/use-cases/machinery.md)
- [Tender Analysis](https://docs.blockbrain.ai/use-cases/tender-analysis.md)
- [More Use Cases](https://docs.blockbrain.ai/use-cases/more-use-cases.md)
- [Account Setup](https://docs.blockbrain.ai/for-users/account-setup.md): This guide walks you through the steps to quickly set up your account. Depending on your organization, you will either login directly via your company email or register manually.
- [Prompt Writing Guide](https://docs.blockbrain.ai/for-users/prompt-writing-guide.md): Learn how to ask your Knowledgebot the right way—so it understands your questions and gives you the best answers using your company’s information.
- [GPT Models Prompt Guide](https://docs.blockbrain.ai/for-users/prompt-writing-guide/gpt-models-prompt-guide.md)
- [Claude Models Prompt Guide](https://docs.blockbrain.ai/for-users/prompt-writing-guide/claude-models-prompt-guide.md): Claude works best when you give it clarity, context, and structure. Here’s how.
- [Gemini Models Prompt Guide](https://docs.blockbrain.ai/for-users/prompt-writing-guide/gemini-models-prompt-guide.md): Gemini responds best when your prompts are clear, structured, and grounded. A simple formula makes it easy: P–T–C–F → Persona, Task, Context, Format.
- [Mistral Models Prompt Guide](https://docs.blockbrain.ai/for-users/prompt-writing-guide/mistral-models-prompt-guide.md): Mistral responds to precise and role-based prompting.
- [Llama Models Prompt Guide](https://docs.blockbrain.ai/for-users/prompt-writing-guide/llama-models-prompt-guide.md): Llama models respond best to clear, structured instructions. The key is to be direct, show examples, and define outputs precisely.
- [Image Generation Prompt Guide](https://docs.blockbrain.ai/for-users/prompt-writing-guide/image-generation-prompt-guide.md)
- [Video Generation Prompt Guide](https://docs.blockbrain.ai/for-users/prompt-writing-guide/video-generation-prompt-guide.md)
- [All About Knowledge Bots](https://docs.blockbrain.ai/for-users/all-about-knowledge-bots.md): This section provides a friendly, easy-to-follow guide on Knowledge Bots and their effective use. Learn how these intelligent assistants help you quickly find information.
- [Knowledge Bot Basics](https://docs.blockbrain.ai/for-users/all-about-knowledge-bots/knowledge-bot-basics.md): Welcome to the foundation of how Knowledge Bots work in Blockbrain. Whether you're just getting started or need a refresher, this page covers the key concepts behind what makes Knowledge Bots powerful
- [Chat with Knowledge Bots](https://docs.blockbrain.ai/for-users/all-about-knowledge-bots/chat-with-knowledge-bots.md)
- [Creating Images](https://docs.blockbrain.ai/for-users/all-about-knowledge-bots/creating-images.md)
- [Connect Data to your Knowledge Bot](https://docs.blockbrain.ai/for-users/all-about-knowledge-bots/connect-data-to-your-knowledge-bot.md)
- [Manage your Database Sources in Knowledge Management](https://docs.blockbrain.ai/for-users/all-about-knowledge-bots/manage-your-database-sources-in-knowledge-management.md)
- [All about LLMs](https://docs.blockbrain.ai/for-users/all-about-llms.md)
- [LLMs Basics](https://docs.blockbrain.ai/for-users/all-about-llms/llms-basics.md): A foundational overview of how LLMs work - covering key concepts like tokens, context windows, and the difference between standard and reasoning models.
- [Overview of LLMs](https://docs.blockbrain.ai/for-users/all-about-llms/overview-of-llms.md): Explore and compare the most popular Large Language Models (LLMs) from GPT to Claude and beyond.
- [How to Choose the Right LLM](https://docs.blockbrain.ai/for-users/all-about-llms/how-to-choose-the-right-llm.md): A detailed LLM selection guide explaining how Blockbrain measures usage via Compute Blocks, with concrete model recommendations for company-wide deployment and specific use cases.
- [Blockbrain LLM Selection Guide](https://docs.blockbrain.ai/for-users/all-about-llms/blockbrain-llm-selection-guide.md): A quick-reference guide for selecting the right Blockbrain LLM based on cost, speed, and use case.
- [Learn about LLM Benchmarks](https://docs.blockbrain.ai/for-users/all-about-llms/learn-about-llm-benchmarks.md): A practical guide to LLM benchmarks - covering what they measure, how scores are read, where benchmarks fall short, and which ones matter most for making smarter, evidence-based AI decisions.
- [All about Knowledge Management](https://docs.blockbrain.ai/for-users/all-about-knowledge-management.md): This page covers everything you need to know about Knowledge Management in Blockbrain - from knowledge bases, search, sharing, configuration, and more.
- [Web Crawling](https://docs.blockbrain.ai/for-users/all-about-knowledge-management/web-crawling.md): Cyclical web crawling lets you set up a recurring schedule to automatically re-crawl one or more web pages and keep your knowledge base up to date - no manual re-imports needed.
- [Skills in Blockbrain](https://docs.blockbrain.ai/for-users/all-about-knowledge-management/skills-in-blockbrain.md): Skills are designed to save you time, ensure consistency, and make your AI agent smarter by giving it reusable procedures it can call upon whenever needed.
- [Guide on Advanced Knowledge Bot Features](https://docs.blockbrain.ai/for-users/guide-on-advanced-knowledge-bot-features.md): This page is an overview of the advanced features available in your Knowledge Bot — the tools that go beyond simple chat to help you automate tasks, improve answer accuracy, and capture knowledge for
- [What is a Prompts Library?](https://docs.blockbrain.ai/for-users/guide-on-advanced-knowledge-bot-features/what-is-a-prompts-library.md)
- [What are Workflows?](https://docs.blockbrain.ai/for-users/guide-on-advanced-knowledge-bot-features/what-are-workflows.md)
- [What is Intent Agent?](https://docs.blockbrain.ai/for-users/guide-on-advanced-knowledge-bot-features/what-is-intent-agent.md)
- [What are Insight Use & Dynamic Insights?](https://docs.blockbrain.ai/for-users/guide-on-advanced-knowledge-bot-features/what-are-insight-use-and-dynamic-insights.md)
- [What is Contribute Knowledge?](https://docs.blockbrain.ai/for-users/guide-on-advanced-knowledge-bot-features/what-is-contribute-knowledge.md)
- [Agents](https://docs.blockbrain.ai/for-users/agents.md): AI Agents help you connect Blockbrain with your applications, such as SharePoint, Outlook, Excel, Google, and many more.
- [PowerPoint Agent](https://docs.blockbrain.ai/for-users/agents/powerpoint-agent.md): Turn hours of manual slide building into on-brand decks in minutes, all grounded in your own internal knowledge, augmented by agentic insights.
- [Atlassian Agent](https://docs.blockbrain.ai/for-users/agents/atlassian-agent.md): Connect the Atlassian Agent to access your Jira issues, projects, and Confluence pages directly through Blockbrain's AI assistant
- [Excel Agent](https://docs.blockbrain.ai/for-users/agents/excel-agent.md): Connect the Excel Agent to access your workbooks, reports, and manage data directly through Blockbrain's AI assistant
- [MS Teams Agent](https://docs.blockbrain.ai/for-users/agents/ms-teams-agent.md): Connect Blockbrain to your Microsoft Teams and let AI help you find messages, summarize meetings, manage channels, and access shared files — all in plain language, no technical knowledge needed.
- [Outlook Agent](https://docs.blockbrain.ai/for-users/agents/outlook-agent.md): Connect Blockbrain to your Outlook and let AI help you manage your emails, calendar, and tasks — all from one place, in plain language.
- [SharePoint Agent](https://docs.blockbrain.ai/for-users/agents/sharepoint-agent.md): Connect the SharePoint Agent to access your files, documents, and SharePoint sites directly through Blockbrain's AI assistant
- [Knowledge Management Agent](https://docs.blockbrain.ai/for-users/agents/knowledge-management-agent.md): Connect the Knowledge Management Agent to access your files, documents, and knowledge bases directly through Blockbrain’s AI assistant
- [MS Viva Engage Agent](https://docs.blockbrain.ai/for-users/agents/ms-viva-engage-agent.md): Connect the MS Viva Engage Agent to access your Viva Engage communities, posts, and organizational discussions directly through Blockbrain's AI assistant
- [OneNote Agent](https://docs.blockbrain.ai/for-users/agents/onenote-agent.md): Connect the Atlassian Agent to access your Jira issues, projects, and Confluence pages directly through Blockbrain's AI assistant
- [GitHub Agent](https://docs.blockbrain.ai/for-users/agents/github-agent.md): Connect the GitHub Agent to manage your repositories, pull requests, issues, and workflows directly through Blockbrain's AI assistant
- [Salesforce Agent](https://docs.blockbrain.ai/for-users/agents/salesforce-agent.md): Connect the Salesforce Agent to access your CRM data - leads, contacts, accounts, and more - directly through Blockbrain's AI assistant.
- [Regenerate a Response](https://docs.blockbrain.ai/for-users/regenerate-a-response.md)
- [Word Add-in – Quick Tour](https://docs.blockbrain.ai/for-users/word-add-in-quick-tour.md): A walkthrough of the May 2026 update: bookmarks panel, AI suggestions with comments, model picker, chat history, and file upload — all inside Microsoft Word.
- [Troubleshooting](https://docs.blockbrain.ai/for-users/troubleshooting.md): Encountering issues with a bot? This guide is here to help and provides solutions to common problems, ensuring you can quickly resolve any issues and maintain smooth operation.
- [Frequently Asked Questions](https://docs.blockbrain.ai/for-users/frequently-asked-questions.md)
- [How to build a Knowledge Bot](https://docs.blockbrain.ai/for-builders/how-to-build-a-knowledge-bot.md)
- [Basic Knowledge Bot Set Up](https://docs.blockbrain.ai/for-builders/how-to-build-a-knowledge-bot/basic-knowledge-bot-set-up.md)
- [Advanced Knowledge Bot Set Up](https://docs.blockbrain.ai/for-builders/how-to-build-a-knowledge-bot/advanced-knowledge-bot-set-up.md)
- [Embedding Model Guide](https://docs.blockbrain.ai/for-builders/embedding-model-guide.md)
- [Prompting for Prompt Library and Workflows](https://docs.blockbrain.ai/for-builders/prompting-for-prompt-library-and-workflows.md)
- [Build a custom MCP server with OAuth 2.1](https://docs.blockbrain.ai/for-builders/build-a-custom-mcp-server-with-oauth-2.1.md)
- [Build and Apply Advanced Features](https://docs.blockbrain.ai/for-builders/build-and-apply-advanced-features.md): This section explores advanced Knowledge Bot features, allowing you to customize settings for better accuracy, optimized search results, and improved responses.
- [Set Up Prompt Library](https://docs.blockbrain.ai/for-builders/build-and-apply-advanced-features/set-up-prompt-library.md)
- [Create Workflows](https://docs.blockbrain.ai/for-builders/build-and-apply-advanced-features/create-workflows.md)
- [Prepare Intent Agent](https://docs.blockbrain.ai/for-builders/build-and-apply-advanced-features/prepare-intent-agent.md)
- [Use Insights](https://docs.blockbrain.ai/for-builders/build-and-apply-advanced-features/use-insights.md)
- [Optimize Contributed Knowledge](https://docs.blockbrain.ai/for-builders/build-and-apply-advanced-features/optimize-contributed-knowledge.md)
- [Manage Bot Access](https://docs.blockbrain.ai/for-builders/manage-bot-access.md)
- [AI Model and Agents Availability Control](https://docs.blockbrain.ai/for-builders/manage-bot-access/ai-model-and-agents-availability-control.md)
- [Troubleshooting](https://docs.blockbrain.ai/for-builders/troubleshooting.md): Encountering issues with your bot? This guide is here to help and provides solutions to common problems, ensuring you can quickly resolve any issues and maintain smooth operation.
- [Manage your Domain](https://docs.blockbrain.ai/for-admins/manage-your-domain.md)
- [Classic Microsoft Integrations](https://docs.blockbrain.ai/for-admins/classic-microsoft-integrations.md): Explore the various integrations available in Blockbrain and learn how to connect your existing tools for seamless authentication, file access, and collaboration
- [Entra ID Integration](https://docs.blockbrain.ai/for-admins/classic-microsoft-integrations/entra-id-integration.md): This guide provides a step-by-step walkthrough for integrating Microsoft Azure Active Directory (AD) as an identity provider with Blockbrain Auth, streamlining the registration and login experience.
- [System for Cross-Domain Identity Management (SCIM)](https://docs.blockbrain.ai/for-admins/classic-microsoft-integrations/system-for-cross-domain-identity-management-scim.md)
- [Azure Groups Integration](https://docs.blockbrain.ai/for-admins/classic-microsoft-integrations/azure-groups-integration.md): This guide provides a step-by-step walkthrough for setting up Azure Groups Integration within the Blockbrain Knowledge Bot Platform.
- [Create a Sharepoint Connection](https://docs.blockbrain.ai/for-admins/classic-microsoft-integrations/create-a-sharepoint-connection.md): This guide provides a step-by-step walkthrough for setting up SharePoint folders as knowledge bases using Azure Active Directory applications.
- [Sharepoint Manual Site Setup](https://docs.blockbrain.ai/for-admins/classic-microsoft-integrations/create-a-sharepoint-connection/sharepoint-manual-site-setup.md): This guide provides a step-by-step walkthrough for setting up SharePoint folders as knowledge bases using Azure Active Directory applications without the need for an Admin App.
- [Manually Grant SharePoint Site Access](https://docs.blockbrain.ai/for-admins/classic-microsoft-integrations/create-a-sharepoint-connection/sharepoint-manual-site-setup/manually-grant-sharepoint-site-access.md): This guide provides a step-by-step walkthrough for granting specific SharePoint sites permissions to a given target application.
- [Connect a Sharepoint Site as Knowledge Base](https://docs.blockbrain.ai/for-admins/classic-microsoft-integrations/create-a-sharepoint-connection/connect-a-sharepoint-site-as-knowledge-base.md): This guide provides a step-by-step walkthrough for connecting a SharePoint Site as knowledge base to use with bots.
- [OneDrive (Admin Consent)](https://docs.blockbrain.ai/for-admins/classic-microsoft-integrations/onedrive-admin-consent.md): This guide provides instructions for Connecting to OneDrive When Admin Consent Is Required
- [Web Components](https://docs.blockbrain.ai/for-admins/web-components.md): Explore the various Webcomponents available for Blockbrain and learn how to integrate them into your daily work.
- [Website Web Component](https://docs.blockbrain.ai/for-admins/web-components/website-web-component.md): This tutorial outlines the steps to integrate the Blockbrain web component into a website, either in public or private mode, ensuring proper setup and authentication.
- [How to Embed a Blockbrain Bot into Bosch any.site](https://docs.blockbrain.ai/for-admins/web-components/how-to-embed-a-blockbrain-bot-into-bosch-any.site.md): This guide provides a step-by-step walkthrough for embedding a Blockbrain Bot inside Bosch any.site.
- [Teams & Sharepoint Web Component](https://docs.blockbrain.ai/for-admins/web-components/teams-and-sharepoint-web-component.md): This tutorial outlines the steps to upload and configure SharePoint apps for use in SharePoint and Teams environments.
- [Sharepoint Chat Extension](https://docs.blockbrain.ai/for-admins/web-components/sharepoint-chat-extension.md): This tutorial outlines the steps to add the Blog Brain web chat extension to SharePoint, ensuring it is enabled for specific pages only.
- [Styling your own Web Component](https://docs.blockbrain.ai/for-admins/web-components/styling-your-own-web-component.md)
- [Webcomponent API](https://docs.blockbrain.ai/for-admins/web-components/webcomponent-api.md)
- [Web Component Versioning – Overview & Guide](https://docs.blockbrain.ai/for-admins/web-components/web-component-versioning-overview-and-guide.md): The versioning feature for the web component is now live on Production. Below you will find all relevant details on how versioning works and how you can manage which version you are using.
- [Guide to SharePoint Data Access in Blockbrain](https://docs.blockbrain.ai/for-admins/guide-to-sharepoint-data-access-in-blockbrain.md): Guide for Blockbrain users on choosing between SharePoint delegated access (Agent) and Knowledge Management Indexing (EPL Pipeline)
- [Google SSO](https://docs.blockbrain.ai/for-admins/google-sso.md): Simplify user access to your Blockbrain-Instance with Google Single Sign-On (SSO).
- [Legal & Compliance](https://docs.blockbrain.ai/for-admins/legal-and-compliance.md)
- [Cost Control](https://docs.blockbrain.ai/for-admins/cost-control.md): Control and monitor Compute Block (CB) usage across your organization by setting hard limits per user or globally. Configure limits, timeframes, and custom notifications.
- [Agents](https://docs.blockbrain.ai/for-admins/agents.md): Installing AI Agents - This guide covers the installation and configuration of AI agents for Microsoft services in Blockbrain
- [Atlassian Agent](https://docs.blockbrain.ai/for-admins/agents/atlassian-agent.md): This page provides detailed configuration instructions for the Atlassian Agent, which enables integration with Jira and Confluence for automated issue management, content extraction, advanced search
- [Excel Agent](https://docs.blockbrain.ai/for-admins/agents/excel-agent.md): This page provides detailed configuration instructions for the Excel Agent, which enables integration with Microsoft 365 for accessing, analyzing, and managing Excel workbooks
- [MS Teams Agent](https://docs.blockbrain.ai/for-admins/agents/ms-teams-agent.md): This page provides detailed configuration instructions for the MS Teams Agent, which enables integration with MS Teams for messaging, meeting and file management
- [SharePoint Agent](https://docs.blockbrain.ai/for-admins/agents/sharepoint-agent.md): This page provides detailed configuration instructions for the SharePoint Agent, which enables integration with SharePoint Online for file and site management
- [Outlook Agent](https://docs.blockbrain.ai/for-admins/agents/outlook-agent.md): This page provides detailed configuration instructions for the Outlook Agent, which enables comprehensive integration with Microsoft Outlook for email, calendar, and task management
- [MS Viva Engage Agent](https://docs.blockbrain.ai/for-admins/agents/ms-viva-engage-agent.md): This page provides detailed configuration instructions for the MS Viva Engage Agent, which enables comprehensive integration with Viva Engage for communities, post, and organizational discussions
- [OneNote Agent](https://docs.blockbrain.ai/for-admins/agents/onenote-agent.md): This page provides detailed configuration instructions for the OneNote Agent, which enables comprehensive integration with Microsoft OneNote for notebook, section, and page management
- [GitHub Agent](https://docs.blockbrain.ai/for-admins/agents/github-agent.md): This page provides detailed configuration instructions for the GitHub Agent, which enables integration with GitHub for repository management, pull request workflows, issue tracking, code search etc.
- [Salesforce Agent](https://docs.blockbrain.ai/for-admins/agents/salesforce-agent.md): This page provides detailed configuration instructions for the Salesforce Agent, which enables integration with Salesforce CRM for lead management, contact tracking, account management and more.
- [Google Agent](https://docs.blockbrain.ai/for-admins/agents/google-agent.md): This page provides detailed configuration instructions for the Google Agent, which enables comprehensive integration with Google for GMail, Google Calendar, and Google Drive
- [SAP C4C Agent](https://docs.blockbrain.ai/for-admins/agents/sap-c4c-agent.md): This page provides detailed configuration instructions for the SAP C4C Agent, which enables integration with SAP CRM for lead management, contact tracking, account management and more.
- [MCP Server](https://docs.blockbrain.ai/for-admins/mcp-server.md): A standardized bridge that allows your Blockbrain AI agents to securely access and interact with your existing business systems and databases in real-time without requiring data migration
- [Agentic API](https://docs.blockbrain.ai/for-admins/agentic-api.md)
- [External API Integration Guide](https://docs.blockbrain.ai/for-admins/external-api-integration-guide.md): Comprehensive instructions for integrating your external REST or GraphQL APIs with our platform.
- [User Account Management](https://docs.blockbrain.ai/for-admins/user-account-management.md): Learn how to manage and edit user accounts as an Admin.
- [Download and Login Mobile App](https://docs.blockbrain.ai/mobile-app/download-and-login-mobile-app.md): This guide explains how to access the Knowledge Bots platform via the mobile app using your company domain.
- [Save Knowledge Bots as an App](https://docs.blockbrain.ai/mobile-app/save-knowledge-bots-as-an-app.md): Adding our website as a shortcut to your home screen allows you to quickly access the site, just like a native mobile app.
- [Adding and Managing Bots](https://docs.blockbrain.ai/mobile-app/adding-and-managing-bots.md)
- [Removing and Re-adding Bots](https://docs.blockbrain.ai/mobile-app/removing-and-re-adding-bots.md)
- [Organizing and Managing Chats](https://docs.blockbrain.ai/mobile-app/organizing-and-managing-chats.md)
- [Knowledge Management](https://docs.blockbrain.ai/mobile-app/knowledge-management.md)
- [Switching AI Models and Agents](https://docs.blockbrain.ai/mobile-app/switching-ai-models-and-agents.md)
- [Mobile Use Cases](https://docs.blockbrain.ai/mobile-app/mobile-use-cases.md): By using the Blockbrain Mobile App, you can quickly capture important information on-the-go and turn it into valuable, shareable insights with the help of AI.
- [Features & Updates](https://docs.blockbrain.ai/news/features-and-updates.md): This section provides release notes and the latest product updates from Blockbrain. Users can learn about new features, improvements, and fixes, ensuring they fully leverage the tool's capabilities.
- [LLM Updates](https://docs.blockbrain.ai/news/llm-updates.md): This section provides the latest updates to the LLMs available in Blockbrain. Users can learn about newly added models, model improvements, provider availability, retirements, and replacements.
- [Coming soon](https://docs.blockbrain.ai/news/coming-soon.md): New features are currently in final stages of development
- [Receive updates about system updates and maintenance work](https://docs.blockbrain.ai/news/receive-updates-about-system-updates-and-maintenance-work.md)


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