> For the complete documentation index, see [llms.txt](https://docs.blockbrain.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.blockbrain.ai/use-cases/employee-support.md).
# Employee Support
1. **Upload documentation**: Upload all relevant user manuals, documentation, and customer support tickets to a central knowledge base.
2. **Instant access to internal information**: Provide your colleagues and users with immediate access to internal information, ensuring they always have the necessary data at their fingertips.
3. **Retrieve step-by-step guides**: Effortlessly access detailed step-by-step instructions with relevant images or screenshots from hundreds of files.
4. **Reduce onboarding time**: Shorten the onboarding time of new team members by 50% by providing them with quick access to all necessary documentation and training materials.
5. **Efficiently resolve inquiries**: Resolve 80% of questions without employees needing to escalate or ask colleagues for help, increasing productivity and reducing interruptions.
6. **Organize information**: Keep all documents neatly organized and easily searchable, allowing users to quickly find what they need.
With the Knowledge Bot Retriever, your company can optimize information access, improve onboarding processes, and increase overall efficiency.
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# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:
```
GET https://docs.blockbrain.ai/use-cases/employee-support.md?ask=&goal=
```
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